Please try each of these steps:
1. Sign out of the app, close the app, tap on it to open again, then try again.
2. Power off/on your tablet, then try again.
3. Clear the app's memory (note: this will log you out). From your Android™ Applications Menu:
- Settings > Applications / Apps > Texture > Force Stop
- Tap Clear Cache [OK]
- Restart the app and try again.
4. Clear the app's memory and data (note: this will erase any magazine issues you’ve already downloaded to the tablet and log you out). From your Android™ Applications Menu:
- Settings > Apps > Texture > Force Stop
- Tap Clear Cache [OK]
- Tap Clear Data [OK]
- Restart the app and try again.
5. Uninstall and reinstall the Texture app:
- Settings > Apps > Texture > Uninstall
- Install the app again from Google Play or your Downloads folder, and try again.
If these steps do not help, please Contact Customer Support.