Texture – Unlimited Access to Digital Magazine Subscriptions – Free Trial

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Getting Started

  • I’m visiting texture.com, how do I install the Texture app?
  • How do I get the new version of Texture?
  • Why will Texture no longer be available on Windows?
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Supported Devices

  • Which devices are supported by the Texture app?
  • Android™: How do I know which version of Android I have?
  • Android™: My device meets the requirements for Texture by but Google Play says my device is not supported. How do I get Texture?
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Magazine Subscriptions

  • What if my favorite magazine is not available?
  • Android: I can't see the most current magazine issue in my library, why?
  • I received a notification or email that my subscription has been canceled, why?
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Managing Library, Storage and Downloading

  • How can I sort titles in the library?
  • How do I delete just one issue from my device?
  • How does Storage management work?
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iPad®, iPhone®, iPod touch®

  • How can I read my magazines offline?
  • How do I delete just one issue from my device?
  • How does Storage management work?
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Android™

  • How can I read my magazines offline?
  • How do I delete just one issue from my device?
  • How does Storage management work?
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Reading Magazines

  • How can I read my magazines offline?
  • If I tap to read a magazine, I sometimes see pages not loading (only the Texture icon) … will they eventually be available?
  • Is there a Table of Contents that I can access to see what is in the magazine?
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The Next Issue Android™ Upgrade

  • Android™: How do I know which version of Android I have?
  • How do I cancel my subscription?
  • How do I get the new version of Texture?

Other

  • How do I turn on/off email/tablet notifications of new issues?
  • Android: General Android troubleshooting steps
  • I am receiving a newsletter from a specific magazine and want to unsubscribe.
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Known Issues

  • Is Texture available on desktop?
  • Android™: At times I find the Texture app appears to be crashing, what can I do?
  • I get the error message "403 Forbidden" when I try to email or print a gift after purchasing it, why?
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Gifting

  • I get the error message "403 Forbidden" when I try to email or print a gift after purchasing it, why?
  • How do I redeem a gift code?
  • Tips for printing out your gift card
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Account/Billing

  • How do I change my email address, password and security question?
  • I forgot my password, how can I reset it?
  • What does Automatic Renewal mean with regard to billing?
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Texture is a registered trademark of Next Issue Media LLC.
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× Available on iPad, iPhone, and iPod touch running iOS 7.0 or higher, devices running Android 4.1 or higher, and Amazon Fire tablets running OS 4 or higher.
× Supports iPad®, iPhone®, iPod touch, iPad mini™, iOS 7.0 and up.
× Supports smartphones and tablets running Android 4.0 and up. Check Google Play for app availability for your specific device.
× Supports Windows 8 and Windows RT devices.
× Supports Windows 8 and Windows RT devices.
× Texture is currently available in the U.S. and Canada. For Canada, please visit texture.ca to sign up.